Contact Information
Multiple ways to reach our dedicated support team across the UAE
Working Hours
Our customer support is available to assist you
Customer Service
24/7 – Phone & Live Chat
Email Response: Within 2 hours
Operations
24/7 – Delivery Services
Office Hours: 8:00 AM – 06:00 PM
Send Us a Message
Fill out the form below and we’ll get back to you soon
Our Branches
Visit us at any of our locations across the UAE
Abu Dhabi HQ
Dubai Operations
Sharjah Center
Frequently Asked Questions
Quick answers to common questions about our services
Our customer service team is available 24/7 via phone and live chat for urgent matters. Email responses are typically provided within 2 hours during business hours and within 12 hours outside of business hours.
You can track your delivery in real-time through our website’s Track Order page or mobile app. Simply enter your order number to see the current status, estimated delivery time, and live location of your delivery rider.
We take all complaints seriously. Please contact our customer service team immediately via phone, email, or live chat. Provide your order number and details of the issue, and we’ll work to resolve it promptly.
Yes, we provide tailored corporate delivery solutions for businesses of all sizes. Contact our business partnerships team at management@queenexpressdelivery.com or call our corporate line to discuss customized solutions for your company.
We’re always looking for motivated delivery riders! Visit our Careers page to view current openings and submit your application. Requirements include a valid UAE driving license (motorcycle category) and good knowledge of local areas.